In the initial stages, it used to be that the companies in the west used to send mainly those jobs which involved selling of their products by calling the customers and also jobs that involved customer service. But now they are sending expert jobs like accounting and finance related jobs to the low cost zones to attain more cost effectiveness. Most of these jobs are sent to the places that have excellent human resources and also a sound knowledge about the job that they are sending. The first choice for most of these foreign countries is India which has both of them.
The low cost countries are also very much interested in doing these jobs as they get paid in foreign currency which adds more value to their assets because of the exchange rates being much higher. In this respect as far as finance and accounting outsourcing is concerned the primary thing that one needs to keep in mind is proper knowledge about how the entire process should be carried on. In most of the cases this is taught by the company which is outsourcing the job.
The work is mainly based on the trust of the people as they have to protect the data of the foreign company in utmost secrecy. Any leakage of data can lead to fatal consequences for both the companies. In most of the cases the company outsources part of the job and do the main part on their own. This is called partial outsourcing with a contract for the job. In other cases the whole job of the parent company is outsourced and that is conducted through processing center in the low cost zones. This processing center is run by the foreign company itself and it is called captive outsourcing.
These days the term BPO is extensively used for outsourcing business. This stands for business process outsourcing. But in case of finance and accounting outsourcing related process the perfect term will be KPO which stands for knowledge process outsourcing. It is basically the procedure of the foreign company allied with the knowledge of the low cost zone workers that one achieves work objectives.
This is not the typical outsourcing job but it involves brainstorming of both the parties in order to attain work objectives in this case. In most of the cases multinational companies that has its operations in multiple countries has outsourced these kinds of jobs to the low cost zones to get maximum return on their capital invested.